Library of Webinars
NAHAC is proud to provide educational webinars for professional patient and health care advocates and to the general public. When joining NAHAC, our members make a commitment to continued learning in the field of health care advocacy. Continuing education credits for Board Certified Patient Advocates (BCPA) from the Patient Advocate Certification Board (PACB) are offered for many of our presentations.
Below are all the webinars NAHAC has offered since 2018:
- CE webinars (current and expired)
- Designing Your Practice workshops
- Schueler Cancer Seminars
- Programs designed for the general public
Please use the sorting feature to find what you are looking for. You may purchase and view each webinar directly from the webinar listing below.
Please take note of CE Credit Eligibility Dates.
All CEs are valid for 2 years from date of presentation ONLY.
CERTIFICATES WILL NOT BE GIVEN FOR EXPIRED WEBINARS
Certification Available
Title
Presenter(s)
Date
Type

The Role of Functional Medicine for Patient Advocates
Dr. Shandi Vahdat, Board Certified Internist
Feb 18, 2025
CE: General

Why Everyone Should Be Talking About Healthcare Transition
Rebeka Acosta, BCPA
Jan 21, 2025
CE: General

Sleep, Stress and Productivity
Karrie Brazaki
Dec 17, 2024
CE: General

Spirituality in Healthcare
Elaine Bruner, MSN, RN, CMGT-BC
Nov 20, 2024
CE: General

Navigating Behavioral Health
CarolAnne Dube, MS, BCPA
Oct 22, 2024
CE: General

Helping Patients Secure Disability Income
Andy Chu, Esq.
Sep 17, 2024
CE: General

How to Have a Successful Medical Appointment with Your Healthcare Provider
Melissa Hakim, MD
Aug 12, 2024
CE: General

Ending Client Relationships
Teri Frykenberg, RN; Myra Katz; & Tammy Krack, BCPA
Jul 16, 2024
CE: Ethics

Beyond Handshakes: A Tactical Guide to Conference Attendance and Networking
Nancy Ruffner
Jun 16, 2024
CE: General

A Patient Advocate's Road Map to Social Media Advertising
Joanne Ryshpan-Harris, BCPA
May 21, 2024
DYP

2024 Ken Schueler Seminar: Cancer Survivorship
Juliann Halverson, MA, LMFT; Rachel Westlake, BCPA; John J. Woog, MD, BCPA
Mar 15, 2024
CE: General

Overview of Military Advocacy and Resources
Hector Franco
Feb 27, 2024
CE: General

Advocating for Patient Financial Safety
Nicole Broadhurst
Jan 14, 2024
CE: General

The Patient Advocate: Promoting Client-Focused Advocacy, Confidentiality, and Privacy
Cathy L. Lively, Esq.
Dec 13, 2023
CE: Ethics

Fighting for Justice, Equity, Diversity and Inclusion: PACB's Newest Taskforce
Malynnda Johnson, PhD, BCPA; Lee Mulert, MBA, MS, BCPA, CSA; and Heather Guidone, BCPA
Nov 08, 2023
CE: General

Professional Conduct and Ethical Considerations for the Patient Advocate
Deborah Batson, BCPA
Oct 11, 2023
CE: Ethics

From Polio to Covid-19: Learning from the Past
Hannah Wunsch, MD, MSc
Sep 14, 2023
CE: General

Understanding the Home Modification Services Available and Effective Ways to Access Them
Jim Greatorex, Founder, Co-Owner and President of a Home Medical Equipment Company
Aug 16, 2023
CE: General

Navigating the Complaint and Grievance Process in the Acute Care Setting
Devon Santoro, MA, BCPA, CPXP
Jul 24, 2023
CE: General

Who Are You and Why Are You Here? Challenges Patient Advocates Face Advocating for Clients
Michelle Ridde, BCPA, Nancy Ruffner, Christine Van Haren, RPh, BCPA, and Catherine Marshall, CSA, BCPA
Jun 14, 2023
CE: General

Patient and Health Care Advocates and Patient Autonomy: Applying the Principles in Practice
Cathy L. Purvis Lively, Esq, BCPA, JD, MS, Doctoral Candidate
May 17, 2023
CE: Ethics

2023 Ken Schueler Seminar: Trends in Cancer Care
Karen Scanlon Henry, ARPN, MSN, AOCNP; Lea Anne Biafora, MS, RN, OCN, CCM, ONN-CG; Joanna Fawzy Morales, Esq.; Sara Dado, LCSW
Mar 24, 2023
CE: Ethics

The Unique Needs of Aging Adults Navigating Solo
Ailene Gerhardt, MA, BCPA, Founder, Beacon Patient Solutions LLC and the Navigating Solo Network
Feb 22, 2023
CE: General

When Treatment Becomes Trauma: Offsetting the Risk of Medical PTSD in Patients
Emily Parks, Founder of POP!, a Patient Advocate, Medical PTSD advocate, and Public Speaker
Jan 18, 2023
CE: General

Inaugural Ken Schueler Cancer Seminar - Trends in Cancer Care
Panel
Mar 26, 2022
CE: Ethics

Finding the Follow-Up: What’s Your Secret Sauce
Jean MacDonald, DTM
Dec 08, 2021
DYP

Networking on Steroids
Karen Curtiss, BCPA
Nov 10, 2021
DYP

Foundational Documents: Creating a Meaningful Mission Statement
Dave Place
Oct 21, 2021
DYP

Growing Your Patient Advocate Business: Finding Your Niche
Panel
Sep 28, 2021
DYP

So You Want to be a Patient Advocate?
Education Committee
Jul 28, 2021
DYP

Business Insurance: What you need to know
Jeremiah Lewis, CIC, CPCU
Jan 21, 2021
DYP

Navigating Life with Limb Loss: Education and Resources Available
Strive Recreational Therapy
Oct 28, 2020
DYP

Recreational Therapy to Maximize Client Care and Advocacy
Stella A. Husch, MSA, CTRS, CBIS
Aug 26, 2020
DYP

Marketing Best Practices
Steve Corn, BCPA
Jul 15, 2020
DYP

Community Resources for Advocates & Patients
Cathy F. Bowers, BCPA, CP, CSA, MSA, NCG
May 27, 2020
DYP

Simplifying Processes, increase productivity, Decreasing Waste
Shanna Huber, RN, BSN, CLCP, CNLCP, CCM
May 13, 2020
DYP

Holistic Marketing: How to Reach More Prospects with Less Content
Christy Hendricks, RN
Feb 19, 2020
DYP

Sleep Stress and Productivity
Karrie Brazaski
Jan 22, 2020
CE: Ethics

Lifestyle Transformation
Rajitha Bommakanti, RN, CCM
Nov 06, 2019
DYP

The Healthcare Advocate's Role in Advance Care Planning
Jane Markley, RN, FACHE
Oct 08, 2019
DYP

Powerful Partnerships: Meeting a Client’s Needs - A Case Study
Dianne Savastano and Carey Kempton
Jul 17, 2019
DYP

An Interview with L. Bradley Schwartz: Greater National Advocates & NAHAC
L. Bradley Schwartz, Esq.
May 22, 2019
DYP

The Intake Process
Kim McIlnay, BCPA
Mar 13, 2019
DYP

The Advocacy Process from Screening to Discharge
Melynda Ruckels, RN MSN, Patient Advocate
Jan 30, 2019
DYP

Advocate's Role in Responding to Consumer's Needs and Wants
Ferial Maghami, BCPA, BSRN, CCM
Jan 14, 2019
DYP

Music Therapy Intervention with MusiCure
Anne Taylor
Nov 14, 2018
DYP

A Revolution in Musculoskeletal Care
Ronald Donelson, MD, MS, DipMDT
Oct 23, 2018
DYP

About Building Confidence
Nancy Ruffner, BS, BCPA
Aug 18, 2018
DYP