Library of Webinars

NAHAC is proud to provide educational webinars for professional patient and health care advocates and to the general public. When joining NAHAC, our members make a commitment to continued learning in the field of health care advocacy. Continuing education credits for Board Certified Patient Advocates (BCPA) from the Patient Advocate Certification Board (PACB) are offered for many of our presentations.

Below are all the webinars NAHAC has offered since 2018:  

  • CE webinars (current and expired)
  • Designing Your Practice workshops
  • Schueler Cancer Seminars
  • Programs designed for the general public

Please use the sorting feature to find what you are looking for.  You may purchase and view each webinar directly from the webinar listing below.

Please take note of CE Credit Eligibility Dates.

All CEs are valid for 2 years from date of presentation ONLY.

Certification Available
Title
Presenter(s)
Date
Type
Spirituality in Healthcare
None
Elaine Bruner, MSN, RN, CMGT-BC
Nov 20, 2024
CE: General
Navigating Behavioral Health
Behavioral/Mental Health
CarolAnne Dube, MS, BCPA
Oct 22, 2024
CE: General
Helping Patients Secure Disability Income
Health Insurance
Andy Chu, Esq.
Sep 17, 2024
CE: General
How to Have a Successful Medical Appointment with Your Healthcare Provider
Medical/Clinical
Melissa Hakim, MD
Aug 12, 2024
CE: General
Ending Client Relationships
Ethics
Teri Frykenberg, RN; Myra Katz; & Tammy Krack, BCPA
Jul 16, 2024
CE: Ethics
Beyond Handshakes: A Tactical Guide to Conference Attendance and Networking
Marketing
Nancy Ruffner
Jun 16, 2024
CE: General
A Patient Advocate's Road Map to Social Media Advertising
Designing Your Practice - DYP
Joanne Ryshpan-Harris, BCPA
May 21, 2024
DYP
2024 Ken Schueler Seminar: Cancer Survivorship
Schueler Cancer Seminar
Juliann Halverson, MA, LMFT; Rachel Westlake, BCPA; John J. Woog, MD, BCPA
Mar 15, 2024
CE: General
Overview of Military Advocacy and Resources
None
Hector Franco
Feb 27, 2024
CE: General
Advocating for Patient Financial Safety
Advanced Care Planning
Nicole Broadhurst
Jan 14, 2024
CE: General
The Patient Advocate: Promoting Client-Focused Advocacy, Confidentiality, and Privacy
Ethics
Cathy L. Lively, Esq.
Dec 13, 2023
CE: Ethics
Fighting for Justice, Equity, Diversity and Inclusion: PACB's Newest Taskforce
Jedi – Justice, Equity, Diversity, and Inclusion
Malynnda Johnson, PhD, BCPA; Lee Mulert, MBA, MS, BCPA, CSA; and Heather Guidone, BCPA
Nov 08, 2023
CE: General
Professional Conduct and Ethical Considerations for the Patient Advocate
Ethics
Deborah Batson, BCPA
Oct 11, 2023
CE: Ethics
From Polio to Covid-19: Learning from the Past
Medical/Clinical
Hannah Wunsch, MD, MSc
Sep 14, 2023
CE: General
Understanding the Home Modification Services Available and Effective Ways to Access Them
Advanced Care Planning
Jim Greatorex, Founder, Co-Owner and President of a Home Medical Equipment Company
Aug 16, 2023
CE: General
Navigating the Complaint and Grievance Process in the Acute Care Setting
None
Devon Santoro, MA, BCPA, CPXP
Jul 24, 2023
CE: General
Who Are You and Why Are You Here? Challenges Patient Advocates Face Advocating for Clients
Designing Your Practice - DYP
Michelle Ridde, BCPA, Nancy Ruffner, Christine Van Haren, RPh, BCPA, and Catherine Marshall, CSA, BCPA
Jun 14, 2023
CE: General
Patient and Health Care Advocates and Patient Autonomy: Applying the Principles in Practice
Ethics
Cathy L. Purvis Lively, Esq, BCPA, JD, MS, Doctoral Candidate
May 17, 2023
CE: Ethics
2023 Ken Schueler Seminar: Trends in Cancer Care
Schueler Cancer Seminar
Karen Scanlon Henry, ARPN, MSN, AOCNP; Lea Anne Biafora, MS, RN, OCN, CCM, ONN-CG; Joanna Fawzy Morales, Esq.; Sara Dado, LCSW
Mar 24, 2023
CE: Ethics
The Unique Needs of Aging Adults Navigating Solo
Elder Care
Ailene Gerhardt, MA, BCPA, Founder, Beacon Patient Solutions LLC and the Navigating Solo Network
Feb 22, 2023
CE: General
When Treatment Becomes Trauma: Offsetting the Risk of Medical PTSD in Patients
Behavioral/Mental Health
Emily Parks, Founder of POP!, a Patient Advocate, Medical PTSD advocate, and Public Speaker
Jan 18, 2023
CE: General
Finding the Follow-Up: What’s Your Secret Sauce
Designing Your Practice - DYP
Jean MacDonald, DTM
Dec 08, 2021
DYP
Networking on Steroids
Designing Your Practice - DYP
Karen Curtiss, BCPA
Nov 10, 2021
DYP
Foundational Documents: Creating a Meaningful Mission Statement
Designing Your Practice - DYP
Dave Place
Oct 21, 2021
DYP
Growing Your Patient Advocate Business: Finding Your Niche
Designing Your Practice - DYP
Panel
Sep 28, 2021
DYP
So You Want to be a Patient Advocate?
Designing Your Practice - DYP
Education Committee
Jul 28, 2021
DYP
Business Insurance: What you need to know
Designing Your Practice - DYP
Jeremiah Lewis, CIC, CPCU
Jan 21, 2021
DYP
Navigating Life with Limb Loss: Education and Resources Available
Medical/Clinical
Strive Recreational Therapy
Oct 28, 2020
DYP
Recreational Therapy to Maximize Client Care and Advocacy
Medical/Clinical
Stella A. Husch, MSA, CTRS, CBIS
Aug 26, 2020
DYP
Marketing Best Practices
Marketing
Steve Corn, BCPA
Jul 15, 2020
DYP
Community Resources for Advocates & Patients
Designing Your Practice - DYP
Cathy F. Bowers, BCPA, CP, CSA, MSA, NCG
May 27, 2020
DYP
Simplifying Processes, increase productivity, Decreasing Waste
Designing Your Practice - DYP
Shanna Huber, RN, BSN, CLCP, CNLCP, CCM
May 13, 2020
DYP
Holistic Marketing: How to Reach More Prospects with Less Content
Marketing
Christy Hendricks, RN
Feb 19, 2020
DYP
Sleep Stress and Productivity
Medical/Clinical
Karrie Brazaski
Jan 22, 2020
CE: Ethics
Lifestyle Transformation
Medical/Clinical
Rajitha Bommakanti, RN, CCM
Nov 06, 2019
DYP
The Healthcare Advocate's Role in Advance Care Planning
Advanced Care Planning
Jane Markley, RN, FACHE
Oct 08, 2019
DYP
Powerful Partnerships: Meeting a Client’s Needs - A Case Study
Designing Your Practice - DYP
Dianne Savastano and Carey Kempton
Jul 17, 2019
DYP
An Interview with L. Bradley Schwartz: Greater National Advocates & NAHAC
Designing Your Practice - DYP
L. Bradley Schwartz, Esq.
May 22, 2019
DYP
Leveraging Corporate Responsibility for Patient Advocacy
Designing Your Practice - DYP
Kerie Rego, ESQ
Apr 30, 2019
DYP
The Intake Process
Designing Your Practice - DYP
Kim McIlnay, BCPA
Mar 13, 2019
DYP
The Advocacy Process from Screening to Discharge
Designing Your Practice - DYP
Melynda Ruckels, RN MSN, Patient Advocate
Jan 30, 2019
DYP
Advocate's Role in Responding to Consumer's Needs and Wants
Marketing
Ferial Maghami, BCPA, BSRN, CCM
Jan 14, 2019
DYP
Music Therapy Intervention with MusiCure
Medical/Clinical
Anne Taylor
Nov 14, 2018
DYP
A Revolution in Musculoskeletal Care
Medical/Clinical
Ronald Donelson, MD, MS, DipMDT
Oct 23, 2018
DYP
About Building Confidence
Designing Your Practice - DYP
Nancy Ruffner, BS, BCPA
Aug 18, 2018
DYP