Designing Your Practice

About Building Confidence

Program Overview:

Nancy Ruffner is a dynamic healthcare advocate, coach, and consultant for an interactive webinar where you will learn how to use your confidence and turn everyday experiences into WINS by building upon a foundation you already have. In harnessing a few simple techniques, you can train your confidence muscle and develop confidence that will be recognized by potential clientele, colleagues, professional partners, and referral sources.

Session Objectives: In this webinar, you will learn to use your Confidence muscle to:

  1. Handle conflict better
  2. Improve your communication skills
  3. Lead successfully by taking and giving feedback
  4. Bring your questions, challenges, and experience to this dynamic and interactive webinar for information that will enrich your professional development

Non-Member Purchase

You will receive an email, after checking out, with a unique passcode to input above enabling this webinar.

Continuing Education webinars are open to NAHAC members and the general public looking to enhance their knowledge and receive continuing education credit.

As a NAHAC benefit, Full Members are charged only $10.00 for a CE webinar while the general public pays $40.00 per CE credit webinar. NAHAC full members, who just want to view the webinars, can go to the NAHAC website to view the webinars at any time – no charge.

To receive the discounted NAHAC membership rate for CE webinars, access and complete an application here: Membership Form.

Members Only Purchase

You will recieve an email, after checking out, with a unique passcode to input above enabling this webinar.

Continuing Education webinars are open to NAHAC members and the general public looking to enhance their knowledge and receive continuing education credit.

Nancy Ruffner, BS, BCPA

Nancy Ruffner is a BCPA and founder of NAVIGATE NC LLC based in Raleigh, North Carolina. She is a working Patient Advocate, NAHAC member and Mentor, and offers coaching and consulting to small business healthcare professionals.