Continuing Education: General

Beyond Handshakes: A Tactical Guide to Conference Attendance and Networking

Conferencing is opportunity! It can be more than the gathering and learning, meeting friends, old and new. With fresh eyes and a few simple techniques we can squeeze more benefit out of our time and money investment, and extend the fun factors, too.
CE Credit Eligible: Jun 16, 2024 - Jun 15, 2026

Conferencing is opportunity! It can be more than the gathering and learning, meeting friends, old and new. With fresh eyes and a few simple techniques we can squeeze more benefit out of our time and money investment, and extend the fun factor, too.

Our speaker invites attendees to amp up their conference experience. Attend with a new approach. Learn and deploy some easy methods that can deliver a greater return while at the event and in follow up.

In this webinar attendees will

  1. Realize and maximize the true opportunities of a conference
  2. Discover how intent and a purposeful approach are key to your ROI
  3. Learn new and handy ways to network (even if you’re shy or introvertive
  4. Leave with post conference follow-up techniques that drive results

Continuing Education Credits: 1.0 CE for Board Certified Patient Advocates through the Patient Advocate Certification Board.

Non-Member Purchase

You will receive an email, after checking out, with a unique passcode to input above enabling this webinar.

Continuing Education webinars are open to NAHAC members and the general public looking to enhance their knowledge and receive continuing education credit.

As a NAHAC benefit, Full Members are charged only $10.00 for a CE webinar while the general public pays $40.00 per CE credit webinar. NAHAC full members, who just want to view the webinars, can go to the NAHAC website to view the webinars at any time – no charge.

To receive the discounted NAHAC membership rate for CE webinars, access and complete an application here: Membership Form.

Members Only Purchase

You will recieve an email, after checking out, with a unique passcode to input above enabling this webinar.

Continuing Education webinars are open to NAHAC members and the general public looking to enhance their knowledge and receive continuing education credit.

Nancy Ruffner

You may recognize our speaker, Nancy Ruffner, a prominent figure in the realm of independent patient advocacy. Nancy holds a Bachelor’s Degree in Social Work from Western Carolina University and a Graduate Certificate in Counselor Education from NC State University.

In 2013, Nancy began her journey into patient advocacy by founding NAVIGATE NC in Raleigh, NC. This agency, focused on healthcare navigation and catering specifically to the aging population, quickly rose to prominence under Nancy's leadership. Over the span of a decade, NAVIGATE NC became a trailblazer in patient advocacy services across the Southeast, with Nancy wearing multiple hats as a working supervisor, marketing strategist, and operational overseer.

Beyond her roles at NAVIGATE NC, Nancy has generously shared her expertise as a mentor for NAHAC and other organizations, extending coaching services to budding advocates and startups. Prior to and following the pandemic, Nancy served as an Adjunct Instructor at both Duke and NC State University's Lifelong Learning programs, delivering coursework of her design.

Today, Nancy's professional endeavors encompass consulting with clients nationwide, seamlessly blending Business-to-Consumer and Business-to-Business initiatives from her home in Upstate South Carolina. Renowned for her insights and a sometimes-unconventional narrative and style, Nancy is a highly sought-after speaker at conferences and events, where she delves into topics such as aging, solo aging, and navigating the complexities of the healthcare system.