Lessons from Loss: Navigating Death and Grief in Patient Advocacy
ACTIVE
1.5 Hours CE Ethics Credit
A panel of Advocates will share their experiences of losing a client and how it impacts their emotional ability to perform their work, business practices that help mitigate the effects of loss, and advice for how to navigate this experience in your own practice.
Topics include:
- Grief after loss – the advocate’s role
- Supporting family members after the loss of a loved one - caregiver resources
- Business practices preparing for death of a client – preparing for end-of-life decisions
- Lessons learned that advocates could implement in their own practices
Whether you're new to advocacy or a seasoned professional, this powerful session will leave you feeling seen, supported, and better prepared for one of the most human parts of this work.
Non-Member Purchase
You will receive an email, after checking out, with a unique passcode to input above enabling this webinar.
Continuing Education webinars are open to NAHAC members and the general public looking to enhance their knowledge and receive continuing education credit.
As a NAHAC benefit, Full Members are charged only $10.00 for a CE webinar while the general public pays $40.00 per CE credit webinar. NAHAC full members, who just want to view the webinars, can go to the NAHAC website to view the webinars at any time – no charge.
To receive the discounted NAHAC membership rate for CE webinars, access and complete an application here: Membership Form.
Members Only Purchase
You will recieve an email, after checking out, with a unique passcode to input above enabling this webinar.
Continuing Education webinars are open to NAHAC members and the general public looking to enhance their knowledge and receive continuing education credit.
Terry McLellan, BSN, RN, BCPA, Nicky Wik, BCPA CYT, Becky Korinek, Nicole McMahon
Speakers:
Terry McLellan, BSN, RN, BCPA, Founder, SunNav Healthcare Advocates, LLC
Terry McLellan, BSN, RN, BCPA, is the founder of SunNav Healthcare Advocates, bringing over 25 years of nursing experience across diverse settings including medical-surgical, oncology, pediatrics, psychiatric care, and home health. A graduate of Husson University, Terry is also a Board Certified Patient Advocate. Her mission is to empower patients and families through personalized healthcare navigation, ensuring informed decision-making and compassionate support during complex medical journeys.
Nicky Wik, BCPA CYT, Founder, Outreach Patient Advocates
With a strong background in healthcare administration and a deeply personal connection to patient advocacy, Nicky Wik combines professional expertise with lived experience. She's been navigating complex medical systems on behalf of loved ones for decades.
Outside of work, she enjoys outdoor adventures with her family, is a dedicated runner, and a certified yoga instructor passionate about whole-person wellness.
Becky Korinek, Director of Business Development
With a 30-year career in education, Becky Korinek is passionate about helping others learn—now empowering clients to advocate for themselves in healthcare settings. A lifelong patient and caregiver, she combines personal experience with deep respect for medical professionals, helping clients make the most of limited doctor time. Becky also supports her aging mother alongside her sisters, fueling her commitment to compassionate care.
Outside of work, she enjoys art, reading, long walks, and time with family.
Nicole McMahon, Director of Operations
Nicole McMahon brings a background in health promotion, corporate wellness, and event marketing to Outreach Patient Advocates. She's worked with diverse clients—from government agencies to U.S. Marines—and managed high-profile events like the US Open and MoMA exhibits. Driven by a passion for helping others, Nicole is committed to supporting clients with care and compassion.
Outside of work, she enjoys yoga, reading, music, and cheering on her three children in their many activities.