The Four ‘Love Languages’ Of A Patient Advocate
ACTIVE
Patient advocacy sits at the center of every healthcare journey—but like the human body, it involves multiple “systems” working together. From the medical team to the family, institutional structures, and the patient themselves, each group communicates differently.
In this engaging and practical session, we’ll explore how understanding these different communication “languages” can improve relationships, reduce friction, and lead to better outcomes. By learning to recognize and adapt to varying communication styles, advocates can navigate complex situations with greater confidence and effectiveness.
Learning Objectives
By the end of this session, participants will be able to:
- Identify the underlying mindsets behind communication styles (“It’s not what you said—it’s what was heard”)
- Recognize their own communication style and adapt it to different audiences
- Apply strategies to pivot conversations toward more productive and effective outcomes
Non-Member Purchase
You will receive an email, after checking out, with a unique passcode to input above enabling this webinar.
Continuing Education webinars are open to NAHAC members and the general public looking to enhance their knowledge and receive continuing education credit.
As a NAHAC benefit, Full Members are charged only $10.00 for a CE webinar while the general public pays $40.00 per CE credit webinar. NAHAC full members, who just want to view the webinars, can go to the NAHAC website to view the webinars at any time – no charge.
To receive the discounted NAHAC membership rate for CE webinars, access and complete an application here: Membership Form.
Members Only Purchase
You will recieve an email, after checking out, with a unique passcode to input above enabling this webinar.
Continuing Education webinars are open to NAHAC members and the general public looking to enhance their knowledge and receive continuing education credit.
Sheila Neisler, Founder of Catalyst for Small Biz
For more than 20 years, Sheila Neisler of Catalyst For Small Biz has helped business owners and nonprofits achieve meaningful growth using three guiding principles: strategic thinking, purposeful alignment, and consistent action. Today, she brings that same approach to her workshops, helping organizations and individuals strengthen communication, improve outcomes, and thrive in their professional roles.