Designing Your Practice

The Advocacy Process from Screening to Discharge

Program Overview:

Whether you are just starting out on your own as a Healthcare Advocate, or already have an established practice, this webinar will provide a streamlined, step-by-step plan from initial screening to discharge of the client. Starting with the initial 15-minute complimentary phone call, we will cover signing a contract and HIPAA forms, vetting providers, facilitating healthcare team meetings, and, most importantly, educating the client and family to make informed decisions to become their own advocates.

Program Objectives:

  1. The participant will be able to list the screening and assessment process of contracting with a new client.
  2. The participant will gain the knowledge of how to facilitate a team meeting with the medical/healthcare team.
  3. The participant will gain the knowledge of obtaining HIPAA compliant medical records.
  4. The participant will gain tools to facilitate and work within the family dynamics which includes patient education.

Non-Member Purchase

You will receive an email, after checking out, with a unique passcode to input above enabling this webinar.

Continuing Education webinars are open to NAHAC members and the general public looking to enhance their knowledge and receive continuing education credit.

As a NAHAC benefit, Full Members are charged only $10.00 for a CE webinar while the general public pays $40.00 per CE credit webinar. NAHAC full members, who just want to view the webinars, can go to the NAHAC website to view the webinars at any time – no charge.

To receive the discounted NAHAC membership rate for CE webinars, access and complete an application here: Membership Form.

Members Only Purchase

You will recieve an email, after checking out, with a unique passcode to input above enabling this webinar.

Continuing Education webinars are open to NAHAC members and the general public looking to enhance their knowledge and receive continuing education credit.

Melynda Ruckels, RN MSN, Patient Advocate

Melynda Ruckels, RN MSN, has been a nurse for over 44 years. She is a Holistic nurse with a clinical background in emergency room nursing, critical care nursing in the hospital ICU/CCU, mobile ICU, and Community Education for Health and Wellness. As a patient advocate, her goal is educating clients to become their own advocate and assist them in navigating America’s complicated healthcare system. She has a private practice in the Sacramento, Grass Valley/Nevada City area, offering Patient Advocacy, Hypnotherapy, and Energy Medicine services. Melynda is currently working as a consultant to a private ambulance company in Sacramento exploring different levels of Advocacy Transport for those needing an advocate and transportation.

She has been a guest speaker for the Healthcare Workforce Initiative, the Los Rios Community College Nursing Advisory Committee, the American Holistic Nurses Association Sacramento Chapter, California School Nurses Organization, and a panel speaker for California State University, Sacramento Nurse Entrepreneur event. Melynda is a nursing professor and has taught at all levels of nursing education, including Associate Degree (ADN) programs, Bachelors and Masters Programs. Melynda says that “helping people to heal and to awaken to their own healing abilities is a privilege and a joy that she experiences each time she sits with a client.”