Library of Webinars

NAHAC is proud to provide educational webinars for professional patient and health care advocates and to the general public. When joining NAHAC, our members make a commitment to continued learning in the field of health care advocacy. Continuing education credits for Board Certified Patient Advocates (BCPA) from the Patient Advocate Certification Board (PACB) are offered for many of our presentations.

Below are all the webinars NAHAC has offered since 2018:  

  • CE webinars (current and expired)
  • Designing Your Practice workshops
  • Schueler Cancer Seminars
  • Programs designed for the general public

Please use the sorting feature to find what you are looking for.  You may purchase and view each webinar directly from the webinar listing below.

Please take note of CE Credit Eligibility Dates.

All CEs are valid for 2 years from date of presentation ONLY.

Certification Available
Title
Presenter(s)
Date
Type
The Unique Needs of Aging Adults Navigating Solo
Elder Care
Ailene Gerhardt, MA, BCPA, Founder, Beacon Patient Solutions LLC and the Navigating Solo Network
Feb 22, 2023
CE: General
When Treatment Becomes Trauma: Offsetting the Risk of Medical PTSD in Patients
Behavioral/Mental Health
Emily Parks, Founder of POP!, a Patient Advocate, Medical PTSD advocate, and Public Speaker
Jan 18, 2023
CE: General
Memory Disorders: What They Are and The Impact on Quality of Life
Elder Care
Lauren Vlachos, MS, CFRE
Nov 16, 2022
CE: General
Polypharmacy in Older Adults - Hidden Dangers
Medication
Dr. Nancy A Taylor, PharmD, BCPA, CSA, Founder & CEO of Taylormade Senior Advocacy & Consulting LLC
Oct 19, 2022
CE: General
Medicare / Medicaid Special Needs Plans - What Now?
Health Insurance
Bradley A. Davis, Financial Advisor, Licensed Life and Health Agent
Sep 23, 2022
CE: General
How to Boldly Advocate for your Loved One and Change Policy too!
Elder Care
Mary Daniel, BCPA
Aug 17, 2022
CE: Ethics
Social Security Disability
Health Insurance
Terry J. Geist, Principal Advocate at Allsup
Jul 13, 2022
CE: General
Discussion NAHAC Revised Code of Ethics
Ethics
Panel
Jun 08, 2022
CE: Ethics
HIPAA and the Impact on Patient/Health Advocates
Designing Your Practice - DYP
Roger Shindell, M.S., CHPS, CISA, CIPM
May 04, 2022
CE: General
Inaugural Ken Schueler Cancer Seminar - Trends in Cancer Care
Schueler Cancer Seminar
Panel
Mar 26, 2022
CE: Ethics
Extinguish the Burning Flames of Stress
Medical/Clinical
Rajitha Bommakanti, RN, BSN, CCM, FCN, Holistic Health Coach
Mar 02, 2022
CE: General
Missing Cover Placeholder
Move from Disorganization to Organization: The Role and Value of a Professional Organizer
Elder Care
Jennifer Alman, Professional Organizer
Dec 09, 2021
CE: General
Finding the Follow-Up: What’s Your Secret Sauce
Designing Your Practice - DYP
Jean MacDonald, DTM
Dec 08, 2021
DYP
Networking on Steroids
Designing Your Practice - DYP
Karen Curtiss, BCPA
Nov 10, 2021
DYP
Dynamic Healing – Addressing the Root Causes of Chronic Diseases
Medical/Clinical
Dr. David Hanscom
Oct 27, 2021
CE: General
Foundational Documents: Creating a Meaningful Mission Statement
Designing Your Practice - DYP
Dave Place
Oct 21, 2021
DYP
Growing Your Patient Advocate Business: Finding Your Niche
Designing Your Practice - DYP
Panel
Sep 28, 2021
DYP
The Conversation We all Need to Have
Advanced Care Planning
Myra Katz
Sep 22, 2021
CE: Ethics
So You Want to be a Patient Advocate?
Designing Your Practice - DYP
Education Committee
Jul 28, 2021
DYP
Federal Rules on Interoperability and Information Blocking and Open Notes
Designing Your Practice - DYP
Panel
Jun 30, 2021
CE: General
Help Solve This Case
Medical/Clinical
Dr. Stacey Batista
May 26, 2021
CE: General
Why Your Voice Is Critical to The Job Analysis Survey
Designing Your Practice - DYP
Danielle Marshall Executive Director, Patient Advocate Certification Board
Mar 24, 2021
CE: General
Effective Navigation of the Behavioral Health System with Clients and their Family Systems
Behavioral/Mental Health
Arden O'Connor, BA, MBA, & Diana Clark, JD, MA, O'Connor Professional Group
Feb 03, 2021
CE: Ethics
Business Insurance: What you need to know
Designing Your Practice - DYP
Jeremiah Lewis, CIC, CPCU
Jan 21, 2021
DYP
Piecing the puzzle together: What you need to work with complex mental health clients
Behavioral/Mental Health
Lee Mulert, MBA, MS, CSA, CEO & Founder, HealthACR, LLC
Dec 09, 2020
CE: General
End of Life, Grief, Living Losses Coach
Elder Care
Cathy Hope, BA, ACC, Living Life Coach
Nov 18, 2020
CE: Ethics
Navigating Life with Limb Loss: Education and Resources Available
Medical/Clinical
Strive Recreational Therapy
Oct 28, 2020
DYP
Social Isolation for the Elderly during COVID-19 and What Can Patient Advocates do to help
Elder Care
Jeff Weinberg, M.ED, M.PH, NHA
Oct 21, 2020
CE: General
Executive Functions in Neurologic Conditions
Medical/Clinical
Nancy Perry, PhD.
Sep 16, 2020
CE: Ethics
Recreational Therapy to Maximize Client Care and Advocacy
Medical/Clinical
Stella A. Husch, MSA, CTRS, CBIS
Aug 26, 2020
DYP
Empowerment Strategies to Dismantle Racism in the Healthcare System: A Family Caregiver Perspective
Jedi – Justice, Equity, Diversity, and Inclusion
Rochester, Floyd, LeBlanc & Nance
Jul 27, 2020
CE: Ethics
Marketing Best Practices
Marketing
Steve Corn, BCPA
Jul 15, 2020
DYP
Missing Cover Placeholder
The Patient Advocate as “General Contractor”
Designing Your Practice - DYP
Trish Laub & Roseanne Geisel
Jun 30, 2020
CE: Ethics
Community Resources for Advocates & Patients
Designing Your Practice - DYP
Cathy F. Bowers, BCPA, CP, CSA, MSA, NCG
May 27, 2020
DYP
Ethical Issues Impacting Healthcare Advocates
Ethics
Jim McCabe, PhD.
May 21, 2020
CE: Ethics
Simplifying Processes, increase productivity, Decreasing Waste
Designing Your Practice - DYP
Shanna Huber, RN, BSN, CLCP, CNLCP, CCM
May 13, 2020
DYP
Working with LGBTQ+ Patients
Jedi – Justice, Equity, Diversity, and Inclusion
Jacqueline Boyd, Founder of The Care Plan
Feb 26, 2020
CE: Ethics
Holistic Marketing: How to Reach More Prospects with Less Content
Marketing
Christy Hendricks, RN
Feb 19, 2020
DYP
Sleep Stress and Productivity
Medical/Clinical
Karrie Brazaski
Jan 22, 2020
CE: Ethics
Accessing Medication Patient Assistance Programs: Thinking Outside the Box
Medication
Jerilyn Arneson, PharmD, BCOP
Nov 12, 2019
CE: General
Lifestyle Transformation
Medical/Clinical
Rajitha Bommakanti, RN, CCM
Nov 06, 2019
DYP
Using the Mental Health System Effectively
Behavioral/Mental Health
Ann Moody-Lewis, PhD.
Oct 30, 2019
CE: General
The Healthcare Advocate's Role in Advance Care Planning
Advanced Care Planning
Jane Markley, RN, FACHE
Oct 08, 2019
DYP
What Health Advocates Need to Know about Perinatal Risk
None
Maureen Dempsey
Sep 04, 2019
CE: General
Powerful Partnerships: Meeting a Client’s Needs - A Case Study
Designing Your Practice - DYP
Dianne Savastano and Carey Kempton
Jul 17, 2019
DYP
The Cancer Journey Roadmap: Moving Your Client from Panic to Powerful
None
Shariann Tom and Keri Lehmann
Jun 05, 2019
CE: General
Cannabis Therapeutics: Clearing the Air
Medical/Clinical
Josephine Cannella-Krehl, MSW, LCSW
May 30, 2019
CE: General
An Interview with L. Bradley Schwartz: Greater National Advocates & NAHAC
Designing Your Practice - DYP
L. Bradley Schwartz, Esq.
May 22, 2019
DYP
Leveraging Corporate Responsibility for Patient Advocacy
Designing Your Practice - DYP
Kerie Rego, ESQ
Apr 30, 2019
DYP
Advance Care Planning: Are you Prepared for the Crisis?
Advanced Care Planning
Jane Markley
Apr 17, 2019
CE: General
Advances in Telemedicine and Digital Health to support Improved Access to Care
Telemedicine
Stewart Levy R.Ph, MBA
Mar 28, 2019
CE: General
The Intake Process
Designing Your Practice - DYP
Kim McIlnay, BCPA
Mar 13, 2019
DYP
Health Insurance Ins and Outs
Health Insurance
Donna Smith
Feb 20, 2019
CE: General
The Advocacy Process from Screening to Discharge
Designing Your Practice - DYP
Melynda Ruckels, RN MSN, Patient Advocate
Jan 30, 2019
DYP
Advocate's Role in Responding to Consumer's Needs and Wants
Marketing
Ferial Maghami, BCPA, BSRN, CCM
Jan 14, 2019
DYP
Music Therapy Intervention with MusiCure
Medical/Clinical
Anne Taylor
Nov 14, 2018
DYP
A Revolution in Musculoskeletal Care
Medical/Clinical
Ronald Donelson, MD, MS, DipMDT
Oct 23, 2018
DYP
About Building Confidence
Designing Your Practice - DYP
Nancy Ruffner, BS, BCPA
Aug 18, 2018
DYP