Health Insurance Ins and Outs
Program Overview
Do you feel comfortable explaining insurance technicalities to your clients? This webinar will provide you with information which is helpful for you to understand the nuances of insurance and utilize on behalf of your clients. The presentation includes a review and explanation of the three most common, costly pitfalls and misunderstandings of billing. You will learn the basic terminology necessary to understanding insurance documents. Finally, you will discover six reasons why a medical bill might be wrong and will help you to know what to look for when reviewing medical bills.
Program Objectives
- Distill the complexity of insurance plans and claims administration into the three most common and costly causes of billing issues and how to mitigate them.
- By understanding insurance plan terminology, attendees will be able to help themselves or their clients make decisions that can help reduce their out-of-pocket insurance costs.
Non-Member Purchase
You will receive an email, after checking out, with a unique passcode to input above enabling this webinar.
Continuing Education webinars are open to NAHAC members and the general public looking to enhance their knowledge and receive continuing education credit.
As a NAHAC benefit, Full Members are charged only $10.00 for a CE webinar while the general public pays $40.00 per CE credit webinar. NAHAC full members, who just want to view the webinars, can go to the NAHAC website to view the webinars at any time – no charge.
To receive the discounted NAHAC membership rate for CE webinars, access and complete an application here: Membership Form.
Members Only Purchase
You will recieve an email, after checking out, with a unique passcode to input above enabling this webinar.
Continuing Education webinars are open to NAHAC members and the general public looking to enhance their knowledge and receive continuing education credit.
Donna Smith
Donna's journey in healthcare began when she was four years old when her life was saved by a highly skilled surgeon who repaired her complex congenital heart defect. Insurance saved Donna's parents from financial hardships by paying most of the costs. At that time, the healthcare system provided more answers than questions and helped guide her parents from diagnosis to recovery. The year was 1960. A lot has changed since then.
Today, Donna has over 30 years’ experience managing health insurance plans, appeals, and negotiating claim resolutions. Having managed health insurance plans for employees of small and large employers, Donna saw the negative impact that increased plan costs and complexity had on the people they were supposed to protect. She became an advocate for people trying to get care from convoluted medical systems and fighting to correct insurance bills. Donna feels privileged to see how people’s lives could be improved when they were able to access to medical care and receive proper insurance benefits. She earned a Certificate in Health Advocacy from UC Berkeley and is a Board-Certified Patient Advocate. Donna’s business, Capitol Healthcare Advocates, focuses on the resolution of medical billing issues.