PeerLink Groups


The NAHAC PeerLink Program is a MEMBER ONLY structured peer support and professional development initiative designed to connect independent patient advocates with their peers. Through monthly facilitated discussions, PeerLink provides a collaborative space for advocates to share experiences, troubleshoot real-world challenges, and gain insight into clinical, billing, and business-related aspects of advocacy.
Key Features of PeerLink:
Topic-Focused Sessions – Monthly discussions led by trained facilitators in three key areas: Clinical Advocacy, Billing & Financial Advocacy, and Business & Practice Management.
Real-World Case Discussions – Advocates can bring real cases, challenges, or questions to receive peer feedback and expert guidance in a confidential, supportive setting.
Guided Conversations – Facilitators provide structured discussion prompts and best practices to ensure each session is productive and solutions-focused.
PeerLink & Collaboration – Participants build relationships, exchange resources, and strengthen the independent advocacy community.
Accessible & Inclusive – Open to all NAHAC members looking to enhance their skills, expand their knowledge, and support one another in their advocacy work.
Peerlink Groups
Medical Billing Advocacy PeerLink Group
The Medical Billing Advocacy PeerLink Group is a community dedicated to simplifying and resolving the complexities of medical billing. This group comes together to share knowledge, strategies, and resources for addressing billing errors, negotiating costs, and ensuring patients receive fair and transparent care. Through regular monthly connection, members gain valuable insights into insurance policies, coding challenges, appeals processes, and patient rights.
Clinical Navigation Advocacy PeerLink Group
The Clinical Navigation Advocacy PeerLink Group is a community committed to guiding patients through the complexities of the healthcare system. This group comes together to share best practices, tools, and strategies for improving access, communication, and outcomes in clinical care. Through regular monthly connection members collaborate to address challenges such as care coordination, treatment planning, provider communication, and healthcare literacy.
Advocacy Business Building PeerLink Group
The Advocacy Business Building PeerLink Group is a community focused on growing and sustaining successful advocacy businesses. This group comes together to share strategies, resources, and support for building thriving practices in patient advocacy, healthcare navigation, and related fields. Through regular monthly connection members learn best practices for business development, marketing, client management, and revenue growth.